Support

Are Capsul'in Version 3 capsules reusable?

Used Capsul'in Coffee Capsule

We are often asked about re-using our empty capsules version 3.

One of the unique and interesting features of the new Capsul'in Version 3 capsules is that they can be re-used and re-filled many times over by purchasing additional seals. Although this feature might seem appealing, we only recommend using the capsules once.

Unfortunately all capsules pick up the oils, the taste and smell of the first coffee used. These oils can quickly decay with their staleness flowing on to all subsequent coffees made using the same capsule.

As we pride ourselves on quality, we neither promote nor endorse the reuse of the same capsule.

For best results USE ONCE ONLY

seals

One of our clients said:
"I have used the same capsule 20 times and it was still full of life when my wife accidentally threw it away - However, I must tell you this in all honesty: If you are serious about coffee and quality, then re-usable is just an alluring idea but not a practical one. After re-using the capsule I found the capsule was saturated with the oil of the first coffee, giving an unpleasant stale smell and taste to all subsequent coffee made using that capsule."

There are clients who have indicated that they would like to play around and experiment with refilling - for those clients, we made the self adhesive seals available for purchase separately. However we still recommend single use as we know from our tests that re-usable capsules are not practical in spite of its green appeal.

If you choose to re-use a capsule, you need to remember that it needs to be bone dry to reduce the contamination from the previous batch and make it easier to peel off the old seal.

If you do wish to reuse the capsules you can purchase additional seals from us through our online store.

Troubleshooting Guide

Making a Latte using a Nespresso<sup>®</sup> machine

How does the empty coffee capsule work?

Fill the empty capsules with the espresso coffee blend of your choice, apply the self-adhesive foil seal, and then insert the capsule into your Nespresso® machine.

Can I reuse the capsule?

We do not recommend reusing the capsule, however if you would like to reuse the capsule we recommend you read the section on reusing capsules.

Your capsule will not fit in my machine.

Our capsules are only compatible with the Nespresso® system. if you are using a K-Cup, or other type of capsule coffee machine you will have to source your capsules elsewhere.

My machine seems difficult to close, is this normal?

Yes, this is quite normal. Our capsules are made of recyclable food grade plastic. Due to the different seals used, closing the lever of the machine may require additional effort, however the capsule will not damage your machine.

My machine is still dripping at the end of the extraction, is this normal?

Yes, this is normal, and is not a sign of any damage to the machine. We aim to get a longer extraction time in order to release all the flavours and aromas of the coffee.

A good extraction time for a traditional espresso style coffee is up to 20 seconds. The coffee may drip through or extract slower than a Nespresso® capsule. This is quite normal. Remember, coffee is a natural product and preparation time can vary accordingly.

My coffee takes a long time to pour. Is that normal?

Yes, that is completely normal. Our capsules may extract slower than Nespresso® capsules depending on the grind and tamping. We aim to create authentic espresso characteristics which often requires a longer pour. Extraction time can be up to 20 seconds.

If the poor is extremely slow, or is not pouring at all, the problem may be too much coffee packed into the capsule. When filling the capsule you need to fill it level to the brim with loose coffee then tamp down with the tamper, and apply the seal. Do not add any more coffee if tamp down deep than the tamper allows you to. Adding more coffee does not make a stronger cup of coffee

The capsules do not eject automatically?

In general, we recommend that each capsule be ejected after coffee preparation. If this is not done, the capsule may contract and expand with cooling and heating of the machine and become lodged in the barrel. If this happens, the capsule should be carefully pried out of the machine using either a spoon, blunt knife or tweezers. Occasionally because of the material they are made from, our capsules may deform slightly under high pressure and not eject automatically. In this case, raise the lever on your machine and manually press the capsule down lightly or move the lever back and forth slightly. This will free it and your machine will be ready for the next capsule.

The capsule ruptured. Why is this?

The capsules may expand when they are introduced to hot water under high pressure. In rare cases, this can lead to separation of the aluminium foil seal. Please check for visible residue on the filter plate and remove it. We recommend that you purge the coffee machine before making the next cup of coffee. This can prevent coffee grains from flowing into the next cup of coffee.

We recommend that you check the foil seal is firmly attached to the capsule before inserting it into the machine. If the seal is not properly applied (overhanging, loose, clogged with coffee) remove and apply a fresh seal. Our capsules come with extra seals in the box for this purpose.

When the capsule is inserted it falls directly into the capsule waste container - what should I do?

Simply use the same capsule again. For best results, place the capsule in the capsule holder slowly and at a slight angle, then close the lever.

I have coffee grinds in the cup. Why is this?

You may be using a fine grind of coffee, and may require changing to a coarser grind. Occasionally a few of the very finest particles of coffee may get past the filter plate and extract along with the coffee into the cup. Coffee is a natural product and this will not affect your health. By purging the machine, the remaining coffee grains may be flushed out of the machine.

My machine is blinking and won't make coffee?

(1) Check to see if the used capsule collection bin is full. If so, empty it.
(2) Check water level. If necessary, refill.
(3) Occasionally, after preparing several coffees in a short space of time, your machine may go into calibration mode. This is necessary for the machine to cool down so that the next coffee will be extracted at optimum temperature. This is not a defect in the machine. After a few minutes the blinking will stop and the machine will be ready for the next coffee.

How do I maintain my machine?

Follow the manufacturer's guide. Service the machine as recommended. Descale your coffee machine on a regular basis. Check the filter plate for residue and remove, if necessary.

FAQ

espresso coffee

What is Capsul'in?

Capsul'in are empty coffee capsules that can be filled with your own fresh roasted coffee. They are produced in France and compatible with all Nespresso machines (DeLonghi, Miele, Krups, Magimix etc).

How does Capsul'in compare against other Nespresso® style capsules on the market?
Is Capsul'in associated with Nespresso®?

No. Capsul'in is not associated with Nestle or Nespresso®. Capsul'in is a unique model registered at the European Office for Harmonization under number 18290405.
The Nespresso® Trademark belongs to a third party and is in no way associated with Equity Holding S.A. (the owners of Capsul'in) and My Coffee Capsule Pty Ltd.

What is the relationship between My Coffee Capsule Pty Ltd and Capsul'in?

My Coffee Capsule Pty Ltd and its team of enthusiastic and committed coffee connoisseurs is the authorised distributor of Capsul'in for Australia, New Zealand and Papua New Guinea.

Single use versus refillable

Capsul'in food grade BPA free plastic delivers the highest food standards with its single use feature. With Capsul'in, you will not compromise food hygiene by having to clean, wash and dry a used capsule. The cleaning process is just not practical in situations that require their immediate re-use. It is also difficult to totally dry and clean a used capsule from the oils and residue of the previous use. The hazard to taste, texture and health cannot be totally discounted with a re-usable capsule.



How does the empty coffee capsule work?

Fill the empty capsules with the espresso coffee blend of your choice, apply the self-adhesive foil seal, and then insert the capsule into your Nespresso machine.

What are the advantages of Capsul'in ?

Capsul'in is an empty capsule...full of qualities!

  • An Eco-friendly alternative: Capsul'in is made of BPA free recyclable plastic. So if you are looking for a greener capsule, Capsul'in is the perfect alternative.
  • Unlimited choice of coffee: by buying your espresso coffee from your local coffee retailers or your online coffee retailer, you have access to many different espresso coffees. You can use your favourite brand, buy Fair-trade, organic, single origin... By having the choice, you also decide on the final price of your espresso!
  • Easy access: you can buy Capsul'in on line from www.mycoffeecapsule.com from your preferred local coffee retailer. If your coffee retailer does not have yet Capsul'in, please let us know and we will contact him.
  • Freshness: if you want the freshest coffee, again Capsul'in is the solution. You can fresh grind your own blend of coffee; fill the Capsul'in capsule and place directly into your Nespresso® machine. The freshness and the convenience of the Nespresso brewer are fantastic. To see a demonstration on how to fill a Capsul'in capsule please watch the video on videos page..

Is there any difference between "biodegradable" and "compostable"?

People often get "biodegradable" and "compostable" mixed up but they do not mean the same thing. A biodegradable product may be broken down by microorganisms but this does not necessarily imply that the product can be converted into good quality compost.

Biodegradability and compostability rely heavily on the environment where the product is broken down. As each environment (compost, soil, water, …) has different temperatures and microorganisms the speed of the biodegradation process may vary from one site to another.

For example, bioplastics which are biodegradable in an industrial composting plant (the most aggressive atmosphere regime) are not always biodegradable in water or soil, or even in a compost bin in the garden (owing to the lower temperatures).

The Capsul'in Compost capsule is Biodegradable and compostable.

Do I get the same result as with a Nespresso® capsule?

Yes - If you want to, do the following test: open an original Nespresso® capsule and place its coffee content into an empty capsule - You will not be able to taste the difference. When you choose your preferred espresso blend, you will get a perfect espresso with the right "crema" as with a Nespresso® capsule.

How many capsules can I make with 250 grams of espresso coffee?

You can make up to 50 capsules using 5 grams of coffee per capsule.

How long does it take to prepare an empty capsule?

About the time it takes your Nespresso® machine to warm up - 10 to 15 seconds.
It is fast and simple:

  • fill the empty capsule with freshly ground espresso coffee, tamp lightly
  • apply the auto-adhesive foil.

Which Coffee machines can I use your capsules with?

Our capsules are compatible with the following Nespresso® machines:
Citiz, Lattisima, Lattisima, Premium, Lattissima Plus, Pixie, Essenza, Maestria, U, Inissia.

There has been a lot of articles regarding the latest Nespresso® machines the Pixie, U and Inissia and their redesigned soft blades intended to prevent the use of competitors capsules in their machines. Our capsules are fully compatible with these latest machines.

Are your capsules compatible with other systems and machines?

No, our capsules are only compatible with the Nespresso® system.

Is the warranty on my machine still valid if I use your capsules?

Yes, the warranty on your machine is not dependent on the capsules used in the machine and must be honoured by the manufacturer as per Australian Competition and Consumer Laws.

Can the capsules damage the Nespresso® machine?

No, the capsules have been developed for use with Nespresso® machines and are made of a flexible, yielding plastic.

Our tests indicate that the capsules do not damage the machine.

We recommend that the machine be regularly maintained to ensure the quality of coffee extracted (cleaning and descaling as per the instructions).

How long can I store my capsules?

We recommend that once filled the capsule be used within 24 hours. However you can store the filled capsule like normal ground coffee in a sealed airtight container or refrigerator. Leaving the filled capsule exposed will cause over time the loss of flavour and aroma.

Where are your capsules made?

The capsules are made in France by the market leader in Nespresso® compatible capsules.

What coffee should I choose?

We recommend a fine espresso grind for the capsules. Using the wrong grind will not produce satisfactory coffee.

To ensure the right grind we suggest you open a existing Nespresso® capsule and examine the grind, and reproduce it with your grinder or ask your coffee roaster to match the grind for you.

We have worked with roasters and growers to be able to supply the right grind, and if your roaster would like more information they are welcome to contact us.

I'm curious about "the auto-adhesive aluminium foil". What adhesive is used? Is it safe? Does the adhesive affect the flavour of the coffee?

Capsul'in uses a 3M adhesive (ref 3M 376) which is approved by the United States Food and Drug Administration (USFDA) to be used in contact with food. The adhesive is food safe and will not affect the flavour or taste of the coffee. Nespresso® use an adhesive to secure their capsule lids.

My machine seems difficult to close, is this normal?

Yes, this is quite normal. Our capsules are made of recyclable food grade plastic. Due to the different seals used, closing the lever of the machine may require additional effort, however the capsule will not damage your machine.

My machine is still dripping at the end of the extraction, is this normal?

Yes, this is normal, and is not a sign of any damage to the machine. We aim to get a longer extraction time in order to release all the flavours and aromas of the coffee.

A good extraction time for a traditional espresso style coffee is up to 20 seconds. The coffee may drip through or extract slower than a Nespresso® capsule. This is quite normal. Remember, coffee is a natural product and preparation time can vary accordingly.

My coffee takes a long time to pour. Is that normal?

Yes, that is completely normal. Our capsules may extract slower than Nespresso® capsules depending on the grind and tamping. We aim to create authentic espresso characteristics which often requires a longer pour. Extraction time can be up to 20 seconds.

The capsules do not eject automatically?

In general, we recommend that each capsule be ejected after coffee preparation. If this is not done, the capsule may contract and expand with cooling and heating of the machine and become lodged in the barrel. If this happens, the capsule should be carefully pried out of the machine using either a spoon, blunt knife or tweezers. Occasionally because of the material they are made from, our capsules may deform slightly under high pressure and not eject automatically. In this case, raise the lever on your machine and manually press the capsule down lightly or move the lever back and forth slightly. This will free it and your machine will be ready for the next capsule.

The capsule ruptured. Why is this?

The capsules may expand when they are introduced to hot water under high pressure. In rare cases, this can lead to separation of the aluminium foil seal. Please check for visible residue on the filter plate and remove it. We recommend that you purge the coffee machine before making the next cup of coffee. This can prevent coffee grains from flowing into the next cup of coffee.

We recommend that you check the foil seal is firmly attached to the capsule before inserting it into the machine. If the seal is not properly applied (overhanging, loose, clogged with coffee) remove and apply a fresh seal. Our capsules come with extra seals in the box for this purpose.

When the capsule is inserted it falls directly into the capsule waste container - what should I do?

Simply use the same capsule again. For best results, place the capsule in the capsule holder slowly and at a slight angle, then close the lever.

I have coffee grinds in the cup. Why is this?

You may be using a fine grind of coffee, and may require changing to a coarser grind. Occasionally a few of the very finest particles of coffee may get past the filter plate and extract along with the coffee into the cup. Coffee is a natural product and this will not affect your health. By purging the machine, the remaining coffee grains may be flushed out of the machine.

How do I dispose of my capsules?

Our capsules are produced from fully recyclable material. They can be placed in your plastics recycling bin. Please check with your local council as to what material may be placed in your recycling bin.

Capsul'in Compost capsules can be safely disposed of in your normal rubbish bin and do not require any cleaning prior to disposal. If your local council area has a green waste collection for composting, you can put your used Capsul'in Compost capsules into this bin. Do not put the Capsul'in Compost Capsule into your recycling bin.



What water should I use?

Good water quality is essential for a good coffee. We recommend that you use filtered water. Remember to refill the water tank regularly.

How should I prepare my coffee?

To get the best possible extraction, we recommend that you purge your machine and heat your cup before making a coffee. This can be done in one easy step by running hot water from your machine into your cup 2 or 3 times (without inserting a capsule). Pour out the hot water and proceed to make your espresso. This does a few things that will enhance the taste of your coffee:
(1) it heats the cup
(2) it warms up the coffee machine to an optimum temperature for brewing.
(3) It clears the machine of any build up of old water in the system.

How do I make an authentic espresso?

To enjoy a real espresso, it is advisable to extract a 25ml shot of coffee. The extraction time for this is usually between 12-18 seconds of coffee flow depending on the grind and tamping. You can extend this to a 40ml shot, but the balance of flavour and intensity will be different. Extraction time on a 40ml shot will be between 18-30 seconds.

How do I make a long coffee?

For best results, you should fill a cup with as much hot water as you desire and then extract a capsule into the hot water as normal. You may wish to extract 2 capsules for more flavour and intensity.

How do I make a double espresso?

Use two capsules one after the other to ensure the balance of flavour. We advise you do not use the same capsule twice as this will negatively affect flavour and intensity.

My machine is blinking and won't make coffee?

(1) Check to see if the used capsule collection bin is full. If so, empty it.
(2) Check water level. If necessary, refill.
(3) Occasionally, after preparing several coffees in a short space of time, your machine may go into calibration mode. This is necessary for the machine to cool down so that the next coffee will be extracted at optimum temperature. This is not a defect in the machine. After a few minutes the blinking will stop and the machine will be ready for the next coffee.

How do I identify my Nespresso machine?

Please consult the images listed below on how to identify your Nespresso Machine.



What Nespresso machine is best for me?

We cannot recommend any particular machine as each has their own positives and negatives.

How do I maintain my machine?

Follow the manufacturer's guide. Service the machine as recommended. Descale your coffee machine on a regular basis. Check the filter plate for residue and remove, if necessary.

International Endorsements

http://www.roaste.com/CoffeeBlogs/jbviau/Capsulin-do-it-yourself-Nespresso-solution
http://www.oncoffeemakers.com/capsul-in.html
http://www.singleserveespresso.com/archives/2011/09/review_capsulin_empty_nespress.php#more

Please email us any questions you may have and we will be happy to answer.

User Guides and Videos

10 seconds — ready!

With an innovative concept of auto-adhesive aluminium lid, Capsul'in® brings simplicity and comfort


1 - Fill Capsul'in with espresso coffee, tamp lightly 2 - Apply the auto-adhesive foil
capsul'in capsules compatibles Nespresso




 

Using the capsule holder

Capsul'in capsules compatibles Nespresso

The grind

The size of the ground particles is important and driven by the method of brewing to be employed.

For the best espresso with Capsul'in®, you must ask for "espresso ground", meaning grounded at middle grade. For most professional grinders, it corresponds to the grade 3/4. If you have your own grinder, do not hesitate to make some tests.

With the perfect grind, a light tamp and the espresso will come out perfectly. If the flow is restricted it means the tamping was too firm. If the flow is too fast and the coffee is a little watery the grind is too coarse or the coffee needs a firmer tamping.

Storing Your Daily Coffee

It is important to keep your ground coffee away from excessive air, moisture, heat, and light (in that order) in order to preserve its fresh-roasted flavour as long as possible.

Buy Right

It is wise to purchase coffee in amounts proportionate to how quickly it will be used. Purchase freshly roasted coffee frequently and buy only what you will use in the next 1 or 2 weeks.


The difference between Capsul'in Empty Coffee Capsules and their Chinese Copies

Some Counterfeit Capsules

Quality control.
Capsul'in's capsules are subject to rigorous quality control processes. Each batch produced is fully traceable, thereby allowing ease of recall in the unlikely event of an issue. In addition, Capsul'in are produced in France where their manufacture is governed by the strict EU rules and regulations involving Food Safety Standards.
What is the level of quality control provided by the Chinese manufacturer and do they provide guarantees if their capsule is faulty AND what is their definition of faulty?

What is the difference in the Plastic used?
Chinese capsules are made using a cheap grade of Polypropylene Plastic (PP).
Capsul'in's capsules are made using a superior grade of BPA free Polybutylene terephthalate (PBT).

PBT Plastic has a higher melting point than Polypropylene Plastics.
The higher melting point of PBT plastic enables the capsule to withstand both the pressure and the heat levels of Nespresso Machines, therefore the capsule is less likely to deform and damage your Nespresso Machine compared to capsules made of Polypropylene plastics.

Oxygen Transfer

PBT offers superior Oxygen protection, Polypropylene offers no protection.
PBT plastic capsules exhibit both low moisture and oxygen absorption, enabling Capsul'in's capsules to have superior barrier properties and flavour retention. On the other hand, Polypropylene based capsules permit oxygen to permeate through the capsule walls thereby dramatically reducing the shelf life of any such prefilled capsules.
If you use Polypropylene based sealed barrier capsules, your customers will find your coffee to be stale and unfit for drinking, even when your coffee is among the finest in the world.

Polypropylene has odour issues, PBT has none.
We have noticed on some Chinese capsules a mild to strong plastic style smell typically associated with cheaper grades of plastic. If your capsule has this plastic smell associated with it, the aroma and the final taste of your coffee will be affected.
In addition Polypropylene based plastics especially the cheaper grades actually absorb odours/smells; this can further introduce other contaminants into the capsule wall, and into your coffee.

Polypropylene and PBT Plastics are both food safe!
Food grade plastic does not contain odours, dyes or recycled plastic deemed harmful to humans.
By this definition both plastics can be manufactured to be food safe, but can you be sure the Chinese made capsules are entirely food safe?
There are known issues with defective products and misleading statements concerning product safety and manufacture within China. Are you sure that the factory in China is abiding by the standards required in places such as Europe, the United States and Australia?
Chinese manufactures and agents have been known to counterfeit certification and supporting documentation saying their product is of one standard when it is of a inferior standard. When ordering from China you may not be completely certain of what you are receiving.
Conversely, the capsules made by Capsul'in are made in France to the highest European Food safety standards and are required to follow EU rules and regulations.
Are the Chinese made PP capsules really food safe? And is the supporting documentation genuine?

Counterfeit Product.
The actual design of the Capsul'in standard Capsule and the Capsul'in Barrier capsule are owned by Capsul'in. The Chinese capsule is an unlicensed counterfeit made using cheaper lower quality plastics (PBT vs PP).
The Chinese wrongly claim they developed the capsule first, but it is Capsul'in who has the international patents and design registrations of their capsules. The Chinese capsules are simply a poor quality and cheaply produced copy of the best capsule on the market.
Can you be sure they are abiding by the highest standards of production?